MAN Automotive South Africa, locally representing both VW and MAN heavy commercial vehicle brands, recently demonstrated the overarching value that can be derived through establishing cross-market partnerships, specifically in the telematics industry.
Purchasers of MAN and VW vehicles have made use of a variety of different telematics and fleet management systems, and this OEM originally only used fleet management systems to track stock vehicles for Stolen Vehicle Recovery (SVR) and insurance purposes.
In 2015 this paradigm changed. A partnership with fleet management, insurance telematics and vehicle recovery solutions provider, Cartrack, has seen advanced telematics technology become part of the MAN chassis production process and extended business solution model.
Today MAN offers fleet management systems to customers as an essential part of the vehicle purchase, resulting in customers acquiring a lot more than a truck. Included in their purchase are crucial telematics business support services such as MAN ServiceCare SA and MAN TeleMatics SA.
“By building telematics into the construction of the vehicle and offering a single solution to clients, MAN has significantly decreased the potential fragmentation of vital information,” says Andre Ittmann, Cartrack SA CEO.
Fleet owners soon see the bottom-line benefits of a strong telematics system in their business metrics, including better fuel consumption and reduced maintenance costs, along with reduced downtime thanks to the fact that services aren’t missed and fast in-field assistance is always on call.