Improved Uptime

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Goscor Lift Trucks Company (GLTC) has replaced old and redundant equipment for Famous Brands, ensuring critical uptime in servicing their customers across the country.
“Apart from loss of revenue or additional costs incurred such as overtime, emergency maintenance fees, costs to get back up and additional repair costs that may go on even after service has been restored, these all reduce profitability and may have massive supply chain ripple effects,” states GLTC Service Manager, Lex Winson.
With proper planning, equipment, and ongoing maintenance in place, warehouse downtime can be reduced, to recover more quickly, and minimise the impact of downtime on operations.
“The key differentiator for us with Goscor has been the service level,” states Famous Brands’ Bill Davies. “There are challenges from time to time, and the key thing with Goscor is if we phone them, within an hour we have a technician, which has been critical for our uptime and servicing our customers across the country,” he concludes.
Goscor Group
Debby Marx
Tel: (011) 230-2600 Email: dmarx@goscor.co.za
www.goscor.co.za